- On a Windows 7-based computer, you install an application that registers a drive shortcut menu handler. For example, if you install Microsoft System Center 2012 Endpoint Protection, it registers a drive shortcut menu handler so that a Scan with System Center 2012 Endpoint Protection option is available when you right-click a drive.
- You upgrade the computer from Windows 7 to Windows 8.
- You try to open a hard drive or a USB flash drive that is encrypted by BitLocker Drive Encryption.
Fix it for me
Article ID: 2748266 - Last Review: 4 Feb 2013 - Revision: 1