As a result Microsoft claim approval may take longer than 3 business days, therefore payments may not occur in the current month’s payment cycle. Microsoft recommends partners submit coop claims 15-30 days prior to this date to allow for any claim edits.
Note: Using the Contact Microsoft Support button requires you to login into the MPN site using a valid Microsoft Partner Network login. If you do not have a valid Microsoft Partner Network login or are having problems logging in to MPN, you can get more information or assistance from the MPN Support site.
Article ID: 2969974 - Last Review: 20 Apr 2017 - Revision: 2