Error_Message_0x8006ffff occurs when you access Dynamics 365 within the Add-ins area of Outlook

Symptoms

The following error may occur when you access Dynamics 365 within the Add-ins area of Outlook.

"We're sorry

Error_Message_0x8006ffff"

Cause

This Dynamics 365 feature is dependent on an Outlook 2016 feature included in build 7466 or later. 

Resolution

You can view the build number in Outlook by clicking the File menu and then clicking Office Account. If your build number is less than 7466, install the latest Office updates. 
Properties

Article ID: 3211586 - Last Review: 7 Dec 2016 - Revision: 1

December 2016 Service Pack for Dynamics 365 (CRM 2016), Microsoft Dynamics 365 for Sales, Field Service, Customer Service, and Project Service

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