Delegates and call forwarding settings don't work in Skype for Business Basic for Microsoft 365 Apps for enterprise users

Applies to: Skype for Business 2016

Symptoms


Assume that you're a Microsoft Microsoft 365 Apps for enterprise user. After you sign in the Microsoft Skype for Business Basic client, you may find that the delegates and call forwarding settings are removed and turned off unexpectedly.

Resolution


To fix this issue, install the December 5, 2017, update (KB4011563) for Skype for Business 2016.