High memory usage and crash when you receive an HTML message in Skype for Business

Applies to: Skype for Business 2016Skype for Business 2015Microsoft Lync 2013


When you receive an HTML message that contains a malformed DOCTYPE tag (for example, <!DOCTYPE doc [) in Microsoft Skype for Business 2016 or Skype for Business 2015 (Lync 2013), the client consumes high memory and finally crashes.


To fix this issue, install one of the following updates:

Note Lync 2013 was upgraded to Skype for Business in April 2015.