FindPeople request from Skype for Business on Mac fails with "Invalid Shape Specification" in Exchange Server 2019 and 2016

Applies to: Exchange Server 2019Exchange Server 2016


In a Microsoft Exchange Server 2019 or Exchange Server 2016 environment, when a user searches for contacts by using the Microsoft Skype for Business on Mac client, the FindPeople request fails and an "Invalid Shape Specification" error occurs.


The persona:BusinessPhoneNumbers and persona:MobilePhones properties aren't in the SupportedRequestProperties collection.


To fix this issue, install one of the following updates:


Learn about the terminology that Microsoft uses to describe software updates.