Description of the security update for Microsoft Exchange Server 2019 and 2016: March 10, 2020

Applies to: Exchange Server 2019Exchange Server 2016

This update rollup is a security update that resolves vulnerabilities in Microsoft Exchange Server. To learn more about these vulnerabilities, see the following Common Vulnerabilities and Exposures (CVE):

Known issues in this security update

  • When you try to manually install this security update by double-clicking the update file (.msp) to run it in Normal mode (that is, not as an administrator), some files are not correctly updated.

    When this issue occurs, you don’t receive an error message or any indication that the security update was not correctly installed. However, Outlook Web Access (OWA) and the Exchange Control Panel (ECP) may stop working.

    This issue occurs on servers that are using user account control (UAC). The issue occurs because the security update doesn’t correctly stop certain Exchange-related services.

    To avoid this issue, follow these steps to manually install this security update:

    1. Select Start, and type cmd.
    2. In the results, right-click Command Prompt, and then select Run as administrator.
    3. If the User Account Control dialog box appears, verify that the default action is the action that you want, and then select Continue.
    4. Type the full path of the .msp file, and then press Enter.

    This issue does not occur when you install the update through Microsoft Update.

  • Exchange services may remain in a disabled state after you install this security update. This condition does not indicate that the update is not installed correctly. This condition may occur if the service control scripts experience a problem when they try to return Exchange services to their usual state.

    To fix this issue, use Services Manager to restore the startup type to Automatic, and then start the affected Exchange services manually. To avoid this issue, run the security update at an elevated command prompt. For more information about how to open an elevated Command Prompt window, see Start a Command Prompt as an Administrator.

How to get and install the update

Method 1: Microsoft Update

This update is available through Windows Update. When you turn on automatic updating, this update will be downloaded and installed automatically. For more information about how to turn on automatic updating, see Windows Update: FAQ.

Method 2: Microsoft Update Catalog

To get the standalone package for this update, go to the Microsoft Update Catalog website.

Method 3: Microsoft Download Center

You can get the standalone update package through the Microsoft Download Center.

More information

Security update deployment information

For deployment information about this update, see security update deployment information: March 10, 2020

Security update replacement information

This security update replaces the following previously released updates:

File information

File hash information

Update name File name SHA1 hash SHA256 hash
Exchange Server 2019 Cumulative Update 4 Exchange2019-KB4540123-x64-en.msp B17B221F9659FE79E51A45088319BCD0E0F1AF55 E25D17CB3899EB2B05A7497021E72DE36268576D30F8AD393E06926ADC1F32B6
Exchange Server 2019 Cumulative Update 3 Exchange2019-KB4540123-x64-en.msp 4B1363C59C28107FC338F6077D6A63E5738AF1E3 02832BCBFE6A85BAA6CEFEC48DB0323C99471FB2521823A09F6246C550DDA37B
Exchange Server 2016 Cumulative Update 15 Exchange2016-KB4540123-x64-en.msp CE84DA767AE5BC8D7A9F3693EF2D1F9B84C30154 FE42638C986B2EA230F799C338187EDD170713E0DBB5627DB3BBEDA30489B090
Exchange Server 2016 Cumulative Update 14 Exchange2016-KB4540123-x64-en.msp FDF429DDC8C80EB9FA50354616F45C6A6D8C513C B87D7B7E18177F37A1D856879841F19CC5B042A1423405C11D32F1499245FE69

Exchange server file information

The English (United States) version of this update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). The dates and times for these files on your local computer are displayed in your local time together with your current daylight-saving time (DST) bias. Additionally, the dates and times may change when you perform certain operations on the files.

Information about protection and security

Protect yourself online: Windows Security support

Learn how we guard against cyber threats: Microsoft Security