Service Update 0.21 for Microsoft Dynamics 365 9.0

Applies to: Dynamics 365


Service Update 9.0.21 for Microsoft Dynamics CRM (on-premises) 9.0 is now available. This article describes the hotfixes and updates that are included in Service Update 9.0.21.


Update package Version number
Service Update 0.21 for Microsoft Dynamics CRM (on-premises) 9.0

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Select the gear icon in the upper-right corner, and then select About.

Update information

Microsoft Dynamics 365 (on-premises) Update 0.20 is now available.

The following file is available for download from the Microsoft Download Center:

 Download the Microsoft Dynamics 365 (on-premises) Update 0.21 package now.

Service Update 0.21 resolves the following issues

Repaired functionality

The following list details items in Dynamics that were not functioning but are now repaired:

  • When you create or change an email signature, the user interface allows JavaScript inserts.
  • The price override option function is not available for some quote and opportunity products.
  • The diagnostic tool returns an incorrect bandwidth test value.
  • An error occus when you create an email message and select the "set regarding" option in Outlook.
  • An error occurs when you select the "Reject" option for Knowledge Articles in the Review stage.
  • When you create an email form, the email description field does not contain the saved form content.
  • Alignment issues occur in Google Chrome if they are displayed in Hebrew.
  • Other critical security updates.

Note An asterisk (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Return to Release List