Contacts list

Support for Office 2010 ended on October 13, 2020

Upgrade to Microsoft 365 to work anywhere from any device and continue to receive support.

Upgrade now

When you sign in to Microsoft Lync 2010 on the Windows Phone, you see your Contacts list. Your Contacts list is a list of co-workers, family, and friends with whom you communicate most often.

What do you want to do?

View Lync Contacts list

The Lync contacts on your mobile device Contacts list are the same contacts in your Microsoft Lync 2010 Contacts list on your computer.

  • To view your Lync Contacts list, go to the contacts screen.

View contacts by group

  • To view Contacts by group, on the contacts screen, when you see the list of groups, tap any one of the group’s name to expand the group and view the contacts in the group.

View Pinned Contacts

When you pin a contact using Lync 2010 on your computer, you can also see those Pinned Contacts on Lync for the Windows Phone.

  • To view Pinned Contacts, on the contacts screen, the first group listed is your Pinned Contacts. Tap the group’s name to expand the group and view the contacts in the group.

View federated contacts

Lync can display presence information for contacts that use email services such as the Windows Live network of Internet services (including MSN and Hotmail), AOL®, and Yahoo!®, and who are joined to Lync. Federated users (users who are outside your company) can do activities such as share information, and make Lync calls.

  1. To view a federated contact, from the contacts screen,tap search, and start typing a person’s email address in the search box. The results appear below the box.

  2. When you find the contact you’re looking for, tap the contact’s email address to view their contact information.

Note:  Some users have an email account with a service that is not federated with Lync. Although you can add these users to your Contacts list in the same way you add federated users, you won’t see presence information.

Add or remove a contact

You can only add a contact, remove a contact, and create contact groups using Microsoft Lync 2010 running on your computer. When you update your Contacts list on Lync 2010 running on your computer, the updates will also appear on Lync for your mobile phone.

Top of Page

Need more help?

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.