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Note: Video calls are available only if your organization has enabled computer audio (Voice-over-Internet-Protocol, or VoIP).
If your organization allows it and your hardware is set up for it, you can use Microsoft Lync Online communications software to communicate with your contacts using video. To make a video call, you need a webcam, and either speakers and a microphone, a headset, or a USB audio device. You do not need a webcam to receive a video call from someone else.
Lync Online automatically detects your audio and video devices, but you may want to check your video optionsto choose alternate devices, adjust volume levels, and/or make sure that everything is working correctly.
What do you want to do?
Start a video call
To start a new video call, open Lync, find the contact you want to have a video conversation with, and then, in your Contacts list or search results, do one of the following:
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Right-click a contact, and then click Start a Video Call.
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Point to the contact to open the contact card, and, in the contact card, and click Start a Video Call.
For information about finding contacts, see Manage your contacts and Contacts list.
Add video to an existing conversation
During a conversation, you can add video so that conversation participants can see you.
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In the conversation window, click the Videobutton.
After each other party accepts the video, the conversation window expands to display the video. Video controls such as Play and Pause appear.
Accept a video call
When you receive a video call from another contact, an alert appears in the lower-right corner of your computer screen.
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Click the incoming alert. The conversation window opens and shows the caller’s video stream
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For the other party to see you, click Start My Video.
Decline a video call
Do the following if you don’t want to accept a new video call:
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Click Decline in the alert.
