New Yammer: Manage your Yammer Inbox

Note: This topic describes features in the New Yammer. For information on using this feature in Classic Yammer, see Classic Yammer: Manage your Yammer Inbox.

You can use your Yammer Inbox for viewing, prioritizing, and managing the conversations that are most relevant to you in Yammer. From your notification settings, you can also choose to get notified by email for all activity in your Yammer Inbox.

From your Inbox, you can take the following actions:

  • Review all the Yammer activity that's relevant to you in a single location.

  • Prioritize important conversations by marking them as "unread" for later follow-up.

  • Stop following conversations that are no longer relevant to you.

  • Read through your conversations by using a split view for unread and read messages.

  • Stay informed by using the mobile Inbox when you travel.

How to use the Inbox

Go to your Inbox

  • Click the Inbox icon in the left column below the Home Feed.

    Inbox of the Yammer Mailbox

    Your relevant conversations are sorted into unread messages, private messages, and all messages

Create a new Private Message

  1. Click New Private Message.

  2. Add the participant names and click Post.

Mark a message as unread

  • Hover over a message in your inbox and click the Mark As Unread button.

    Marking a message as unread in the Yammer inbox

    This brings you back to the top-level view of your Inbox.

Stop following a conversation in the Inbox

There are two ways to Unfollow a conversation in your Inbox: 

  • In a conversation, click Stop Following in Inbox in the top header.

  • From any message in a conversation, click Unfollow on the More  More icon (...) menu.

If you stop following or Unfollow a conversation, the conversation will be removed from your Inbox, and no additional messages in the conversation will be shown in your Inbox.

Conversations that you've stopped following will appear again in your Inbox in one of the following situations:

  • You decide to follow the conversation.

  • Someone directly replies to a message that you wrote in the conversation.

  • Someone @mentions you in the conversation after you stopped following it.

Follow a conversation

You can follow specific conversations and store them in your Inbox, even if you aren't part of the conversation.

  • Click Follow in Inbox on the More  More icon (...) menu in a conversation.

    Conversations that you follow will be stored in your Inbox so that you can view and manage them.  

Search for a message in the Inbox

  • To search just your Inbox content, including read and unread messages, go to your Inbox and click anywhere in the search box on the top header.

Searching the Yammer mailbox

Frequently asked questions (FAQs) - General

Q: Which messages are delivered to my Inbox?

A: Your Inbox contains all the messages that you are following. Generally, this means private messages, announcements, and conversations that you participated in or were @mentioned in.

You can also decide to follow any conversation that you want. To do this, click Follow in Inbox on the More More icon (...) menu of a conversation.

Q: How can I designate a conversation to be followed in my Inbox?

A: Use one of the following methods:

  • Create a private message.

  • Reply to a community conversation.

  • Select Follow in Inbox on the More  More icon (...) menu of a conversation.

Q: How can I designate a conversation to be followed in another user’s Inbox? 

A: Use one of the following methods:

  • Add that user to a private message.

  • @mention that user in a community conversation.

  • Reply to that user's message.

  • Send an announcement to a community of which the user is a member.

Q: If I read a conversation in a community, and if that conversation also exists in my Inbox, will it be marked as "Read" in my Inbox? 

A: When you read a conversation in a community, the conversation won't be marked as read in your Inbox, and vice versa unless you interact with the conversation.

Interactions that cause the message to be marked as read include the following actions: 

  • Send a reply.

  • Click View Conversation on the More More icon (...) menu of a conversation.

  • Like the conversation.

  • Click to show older replies.

Q: How do I differentiate between private messages and community conversations within my Inbox? 

A: At the top-level view of your Inbox, community conversations show the community to which any particular message or announcement is posted, and private messages are labeled Private message.

Q: How do email notifications work for my Inbox?

A: If you have email notifications turned on, you'll receive an email message for each new unread message in your Inbox. Even if your email setting is turned off, you'll receive email messages about community and All Company announcements to make sure that you know about these important messages.

You can enable and disable many types of notifications. For more information, see Yammer email and push notifications.

Q: What happens when I stop following a private message?

A: If you stop following a private message, it will be removed from your Inbox. However, it will still be available through search. You'll remain on the list of participants but will no longer receive additional messages. The private message can be brought back into your Inbox if someone @mentions you or directly replies to one of your messages.

Q: If I stop following a conversation, where does it go? 

A: The conversion will no longer appear in your Inbox. You can still find the conversation on Yammer in the community to which it was posted.

FAQs - Announcements

Q: How many announcements will appear in my home page? 

A: Up to three unread announcements are displayed at the top of your home page so that you don't miss important announcements. 

Q: What happens if I have more than three announcements? 

A: Because only three announcements appear at the top of My Feed, you have to click one of the announcements to count it as read. After you click one of the announcements, the next unread announcement appears.

Q: What happens to announcements after they are read? 

A: After an announcement is read for the first time, it no longer appears at the top of your home page. It can be found in the Read Messages section of your Inbox.

FAQs - Mobile

Q: How do I use the mobile Inbox? 

A: You can use your Yammer inbox on the mobile app the same way as you do on Yammer.com.

  • To access your mobile mailbox, tap Inbox in the bottom navigation bar.

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