Set General options

Use options to specify calls, meetings, contact options, accessibility, and overall settings like Help. Depending on your organization’s setup, some options might be turned off. Contact your technical support team for more information.

Note:  This article applies to Microsoft 365 operated by 21Vianet in China.

In this article

Calls and meetings

Phone Number

Enter your mobile number with country and region codes. When Wi-Fi or a data network (if you have a SIM card for your iPad) isn’t available to join a meeting, Lync calls you back at this number to connect you to the audio portion of the Lync call.

  1. From the left, tap the first icon to get to the My Info screen. From the My Info screen, tap Options.

  2. On the Options screen, under Calls and Meeting, tap Phone Number, and then enter your mobile phone number including the country/region and area code.

Require Wi-Fi for VoIP, Voice, Meeting Content

If your iPad has a cellular data connection, you can control whether you want to make Lyncc audio and video calls and share meeting content by using Wi-Fi only, or by using your cellular data connection when you’re not connected to Wi-Fi. For information about the default and alternative settings, go to Adjust your data use settings.

My Credentials

By default, the My Credentials option is turned on to show all your meeting and voice mail information on Lync.

The Exchange setting lets you enter credentials if Exchange credentials are separate from your Lync settings. If they’re the same, keep the Use Lync Credentials switch set to ON. You need Exchange credentials to show meetings and voice mail.

HTTP Proxy settings are needed if your corporate network has a proxy requiring credentials setup. You’ll need to enter this information to sign in and use the application on your corporate Wi-Fi.



  • To show or hide pictures of your contacts, tap ON or OFF.



Text telephone (TTY) mode is used to send text over a telephone line. A TTY device must be connected to the iPad to interpret the modified audio. Otherwise, you might experience poor audio quality. Using TTY mode in a conference call might also cause audio quality issues.

By default, TTY mode is turned off. Tap ON to turn it on.



Tap Help to view help topics and videos.


  1. Tap My Info, and then tap Options.

  2. On the Options screen, under Other, tap About to view version information, terms of use, and the privacy statement.

Top of Page

Need more help?

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.