Troubleshoot Teams notifications

If you’re not getting notifications from Teams for your personal life, there are a few tips that could help.

In-app Notifications might be disabled

  1. Tap More  More button  and tap Notifications  Activity button .

  2. Tap Configure notifications and verify that the Notifications that you want are turned on.

Device notifications might be disabled

  1. Open your device settings.

  2. Select Apps & Notifications and search for Teams.

  3. Verify your notifications and app access.

    Android in-app settings for notifications and permissions screenshot.
     

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

In-app Notifications might be disabled

  1. Tap More More button and tap Notifications  Activity button .

  2. Verify that the Notifications that you want are turned on.

    iOS notifications menu screenshot

    Note: If Teams notifications are turned off on your device, you will have a message letting you know to turn them on and Chats, Mentions, and Likes and reactions will not show under notifications.

    iOS Notifications in-app settings screenshot.

Device notifications might be disabled

  1. Open your device settings.

  2. Scroll down and tap Teams.

  3. Verify your notifications and app access. From device settings, tap Notifications where you can change the way you receive notificationbanners, sounds, and badges on your device.

    iOS allow notifications menu screenshot

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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