Voice Properties: Location Profiles

Use the Location Profiles tab to add or revise location profiles for implementation of Enterprise Voice at locations across your organization.

Location Profiles

This table lists all existing location profiles for your organization.


To add a location profile, click Add.


To revise a location profile, click it, and then click Edit.


To delete a location profile, click it, and then click Remove.

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A location profile specifies a set of phone number normalization rules to be applied to numbers that are dialed from a specific location or, by use of per-user location profiles, that are dialed by an individual user. The same phone number dialed from different locations can, based on the respective location profiles, resolve to different E.164 numbers, as appropriate to each location. Typically, a separate location profile is created for each location where an organization conducts business.

Note: It is recommended that, if you intend to configure Exchange Server 2007 Unified Messaging (UM) to work with Enterprise Voice, you do that before creating the location profiles. Each Exchange UM dial plan requires a corresponding location profile. If you use the same dial plan name in multiple Exchange forests, you must create a matching location profile specific to the UM dial plan fully qualified domain name (FQDN) for each forest. After creating location profiles, you must configure Communications Server to work with Exchange UM, as well as complete deployment and configuration of other components.

Note: After creating location profiles for an Enterprise pool, you need to assign them to the Office Communications Server Front End Server in the pool, to the Mediation Server (or Advanced Media Gateway), and, optionally, to individual users. The location profile that you designate as the default location profile can only be assigned to the Mediation Server or individual users, not the Front End Server. The Front End Server uses the location profile to determine the media gateways to which calls to the public switched telephone network (PSTN) or a PBX are to be routed. When the Mediation Server receives E.164 numbers from the gateway, it uses the location profile to determine how to interpret the E.164 number for local dialing, and then routes the number to the next hop server for reverse lookup. You must configure the PSTN gateway to convert telephone numbers from a national format to the E.164 format before sending them to the Mediation Server.

For more information on the Web, see the Deployment section or the Operations section of the Office Communications Server Technical Library.

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