Lifecycle support policy FAQ - Windows Embedded Handheld

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NOTE: This FAQ was updated on November 10, 2014 with formatting changes. 

1. What is the lifecycle policy for Windows Embedded Handheld operating systems?
2. What does the Windows Embedded 8.1 Handheld Support Lifecycle Policy cover?
3. How does this policy apply to the actual device (e.g. mobile hardware) made by other original equipment manufacturers (OEMs)?
4. What is the support lifecycle policy for subscription services and/or applications that are part of Windows Embedded 8.1 Handheld?
5. Why is Windows Phone 8.1 support lifecycle 3 years and Windows Embedded 8.1 Handheld support lifecycle 5 years?
6. How do enterprise customers receive support for devices they use based on Windows Embedded Handheld?

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Article ID: 18403 - Last Review: 26-Jul-2016 - Revision: 12

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