"Access Denied" or other errors when you access or work with files and folders in Windows

Applies to: Windows 8 EnterpriseWindows 8 ProWindows 8


When you try to access or work with files and folders in Windows, you experience one or more of the following issues:
  • Issue 1: You receive an "Access Denied" error message or a similar message.
  • Issue 2: You cannot access, change, save, or delete files and folders.
  • Issue 3: You cannot open a file or folder after you install a new version of Windows.


To resolve a particular issue, follow the steps for the issue that best describes your situation. Use the method for your version of Windows.

Note You may not always receive an “Access Denied” error message for these kinds of issues. If particular steps do not resolve the issue, try a different set of steps.