How to cancel a Microsoft Store gift card


If a digital gift card has not been redeemed, you can cancel it and get a refund up to 14 days from the date you bought it.

  • Sign in to the gift card history page in your Microsoft account. If you end up on a gift card merchandise page, select Gift card history, sign in, then select Gift card history again.

  • Locate the gift card to cancel.

  • Select Cancel > Confirm to cancel the order and get a refund.