Error when submitting PAYG Summary report in Microsoft Dynamics GP

Applies to: Dynamics GPDynamics GP 2013Dynamics GP 2016

ISSUE:


Error message when submitting PAYG (Pay as you go) summary report in Microsoft Dynamics GP (for the ABN: Australian business number):

Error log #39 ABN number missing

CAUSE


Changes made within the ATO

RESOLUTION


The client needs to work with the ATO to resolve why the exported file is not accepted.  They will either need to send it manually or reach out to the ATO directly to work with them on formatting the export file to upload it. 

NOTE:  They can still generate the report, but just not upload it. 

NOTE:  If the ATO made changes, then a product suggestion will need to be logged to get this considered for a future product enhancement for Dynamics GP.