What you see
A black screen with American Megatrends at the top. The screen contains configuration options for the Trusted Platform Module (TPM) settings.
This screen may appear after a recovery or reset of your Surface. It tells you that a TPM configuration change was requested.
You’ll need a keyboard to complete this solution. If you don’t have a Surface Typing Cover or another USB keyboard available, contact us.
If you see the American Megatrends TPM screen on your Surface, do the following:
- Press F12. (If you’re using a Surface Typing Cover, press Fn+F12.)
This will keep your current TPM settings, and your Surface will continue to Windows.