Delivery receipts aren't generated when users send mail to external recipients
Original KB number: 3184617
Symptoms
When users request a delivery receipt for a message that they send to external recipients, they receive the following message:
Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server.
Cause
This behavior occurs if the recipient organization doesn't allow delivery reports.
More information
The recipient organization can choose not to allow any delivery receipts. This prevents external senders from receiving delivery receipts. To configure this option, run the Set-RemoteDomain
cmdlet, and then set the DeliveryReportEnabled
parameter for the remote domain to False.
For more information, see Set-RemoteDomain.
Still need help? Go to Microsoft Community or the Exchange TechNet Forums.
Feedback
https://aka.ms/ContentUserFeedback.
Coming soon: Throughout 2024 we will be phasing out GitHub Issues as the feedback mechanism for content and replacing it with a new feedback system. For more information see:Submit and view feedback for