We recommend that you use this method if you want to view and manage the email for the shared mailbox in its own browser window.
Sign in to your account in Outlook Web App.
On the Outlook Web App nav bar, click on your name. A list appears.
ClickOpen another mailbox.
Type theemail addressof the other mailbox that you want to open. Another Outlook Web App session opens in a separate window, allowing access to the other mailbox.
Article ID: 4026232 - Last Review: 17 Aug 2017 - Revision: 1