Surface warranty information

Applies to: Surface

Your new Surface or Surface-branded accessory comes with:

  • A one-year limited hardware warranty 
  • 90 days of technical support*

In addition to the standard limited warranty, you may have the option to purchase extended protection for your Surface (not available in all markets). More details on the two warranty types and other frequently asked questions are included below.

*Both the Arc Touch Mouse and the Wedge Touch Mouse Surface Edition are covered under a separate three-year limited hardware warranty.

Frequently asked questions about warranty

Frequently asked questions about service

Other frequently asked questions

Details about the standard and extended warranties

Your new Surface comes with a one-year limited hardware warranty and 90 days of technical support. The standard warranty covers hardware defects only and does not provide any coverage for accidental damage. Technical support provides help and technical assistance for preinstalled software for the first 90 days after purchase.

If you want additional coverage, including accidental damage coverage, you can purchase Microsoft Complete when you purchase your device or within 45 days of purchase. Microsoft Complete extends the standard warranty and includes accidental damage protection. Microsoft Complete also extends technical support for preinstalled software to the full duration of the extended warranty. For more information, see Microsoft Complete.

For more warranty info, see Surface warranty documents.