How to contact support for help with WW Learning Campaigns

Applies to: Partner

Summary


This article provides email aliases for different support scenarios for WW Learning Campaigns, along with information you should provide when submitting your request.This article provides email aliases for different support scenarios for WW Learning Campaigns, along with information you should provide when submitting your request.

More Information


Please contact the following alias for inquiries related to respective topics:

learningpartner@msdirectservices.com

  • Login to MS Learning Partner Portal
  • Change of Primary Contact in the MS Learning Partner Portal for a specific location
  • Questions in regard to WW Learning campaigns
  • Questions in regard to payments for WW Learning campaigns

Contacting support team


When contacting the support teams, please provide:

1. Partner Name

2. Name of Program/Campaign the question is related to

3. Partner MPN Location, and/or other ID’s used (per program)

4. Customer Name

5. Screenshot of Error Message (if applicable)

6. Detailed description of the question / issue

7. Any other applicable documents (attachments)

Other useful resources


Contact Microsoft Partner Support
 
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