Remote participant isn't updated when a PSTN call is transferred in Skype for Business 2016

Applies to: Skype for Business 2016

Symptoms


When a PSTN call is transferred to another PSTN endpoint, the display name and phone number of the remote participant are not updated in Microsoft Skype for Business 2016.

Resolution


To fix this issue, install the August 4, 2020, update (KB4484464) for Microsoft Skype for Business 2016.