Remote participant isn't updated when a PSTN call is transferred in Skype for Business 2016 Content provided by Microsoft Applies to: Skype for Business 2016 Select Product Version All Products Symptoms When a PSTN call is transferred to another PSTN endpoint, the display name and phone number of the remote participant are not updated in Microsoft Skype for Business 2016. Resolution To fix this issue, install the August 4, 2020, update (KB4484464) for Microsoft Skype for Business 2016. Last Updated: 4 Aug 2020 Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.