Error message when you start Microsoft Dynamics GP: "A newer version of the Human Resources application has been found. You have version 0.0.0. Please contact the Administrator to upgrade"


Symptoms


When you start Microsoft Dynamics GP or Microsoft Business Solutions - Great Plains, you receive the following error message:
A newer version of the Human Resources application has been found. You have version 0.0.0. Please contact the Administrator to upgrade.
This problem occurs in Human Resources in Microsoft Dynamics GP.

Resolution


To resolve this problem, follow these steps:
  1. Verify that all the workstations have the same version of Human Resources installed. To determine the version, click About Microsoft Dynamics GP on the Help menu.
  2. If a workstation does not have the same version, install the service pack for the correct version.
If all the workstations have the same version of Human Resources installed and you still receive the error message, follow these steps:
  1. Make sure that all users are logged off from Microsoft Dynamics GP.
  2. In SQL Query Analyzer, run the following script against the DYNAMICS database.
    DELETE SYVM1000 WHERE PRODID=414
    Note This script removes any occurrences of the VERSIONSTRING_I that reference Human Resources.
  3. Start Microsoft Dynamics GP.

    Note After you log on to Microsoft Dynamics GP, the records in the SYVM1000 table are re-created. Therefore, you should not receive the error message.