Error message when you use eConnect in the Rapid Migration tool for Microsoft Dynamics GP 10.0: "COM Exception occurred during use of eConnect"


SYMPTOMS

When you use eConnect in the Rapid Migration tool for Microsoft Dynamics GP 10.0, you receive the following error message:

COM Exception occurred during use of eConnect. Most probably reason is insufficient rights on SQL Server. Original exception message is:

The server process could not be started because the configured identity is incorrect. Check the username and password.
(Exception from HRESULT: 0x8000401A)

RESOLUTION

To resolve this problem, follow these steps:
1. Click Start , point to Administrative Tools , and then click Component Services .
2. Expand Component Services , expand Computers , expand My Computer , expand COM+ Applications , and then expand eConnect 10 for Microsoft Dynamics GP .
3. Right-click eConnect 10 for Microsoft Dynamics GP , and then click Properties .
4. On the Identity tab, type a password in the Password field.
5. Click Apply , and then click OK.