The value in the Time Scheduled box in the Application Server Status (96.030.00) screen is set to 00:00 in Microsoft Dynamics SL

Applies to: Application Server

Symptoms


Consider the following scenario in Application Server in Microsoft Dynamics SL:
  • You schedule a daily request for Application Server in the Submit to Application Server (96.020.00) screen.
  • You stop Application Server or the module fails before it processes the daily request that is scheduled.
  • You restart Application Server after the time that the daily request is scheduled to be processed.
In this scenario, the daily request is processed after its scheduled time. After the request is processed, the value in the Time Scheduled box in the Application Server Status (96.030.00) screen is set to 00:00. You expect that the value in the Time Scheduled field will not change from its original setting.

Workaround


To work around this problem, do the following:
  1. In the Application Server Status (96.030.00) screen, delete the daily request.
  2. In the Submit to Application Server (96.020.00) screen, re-create the daily request by using the correct time.

Resolution


Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Service Pack 3 (SP3)
Changed FilesDateFile Version
Schedule.dll28-May 20107.03.40528

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 21507.


More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates