How is the technician on a Preventive Maintenance (PM) service call determined when generating PM's (Transactions - Preventive Maint. - P.M. Edit List)?
Preventive Maintenance searches the following in the specified order:
Serial Technician 1
Service Type Default Technician
The first technician found will be the Tech ID that defaults.
This article was TechKnowledge Document ID:18242
Article ID: 850209 - Last Review: 12 Jan 2017 - Revision: 1