How to request a new Dexterity Product ID for my product Content provided by Microsoft Applies to: DexterityDynamics GP 10.0 Select Product Version All Products TechKnowledge Content Issue How can I request a new Dexterity Product ID for my product?Resolution New Product ID numbers are assigned by the Registration/Sales Operations group within Microsoft Business Solutions. To request a new Product ID, refer to one of the following sets of instructions, depending on whether you are a customer or a partner.--Customers--Microsoft Business Solutions customers cannot request their own Dexterity Product ID. Customers must contact their partner. The partner can request a Product ID on the customer's behalf.--Business Solutions Partners--Certified Microsoft Business Solutions partners can visit the PartnerSource Web site and submit a new support request to Sales Operations. To do this, follow these steps: 1. Visit the following Microsoft Business Solutions Web site: https://mbs.microsoft.com/partnersource 2. Type your security key to gain access to the site. 3. On the PartnerSource home page, point to Ordering , and then under Sales Operations , click New Request . For Select a Topic choose Inquiry . 4. Include the following information with your request: • Name • Company name • Authorized phone number • Product name • A brief product description . General informationMicrosoft Business Solutions customers who are not on plans and other Microsoft partners can submit support requests and can review their support options on the Microsoft Support Web site. To do this, visit the following Microsoft Web site:http://support.microsoft.com Please include the following information with your request: your name, your company name, your authorized phone number, your product name, and a brief product description. For partners or customers who are outside the North America Operation Center, send an e-mail to your appropriate Operations Center. For the European Operation Center (EOC), partners use email@example.com , and customers use EOCMBSCS@microsoft.com . For the Asia/Pacific Operations Center (APOC), customers and partners use firstname.lastname@example.org . Last Updated: 7 Aug 2017 Did this solve your problem? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.