[Microsoft][ODBC Microsoft Access 97 Driver] Can't Open Database ('Unknown')

TechKnowledge Content


When launching Integration Manager, you may receive the following error message:

[Microsoft][ODBC Microsoft Access 97 Driver] Can't Open database ('Unknown').

This error happens on multiple workstations and on the server.


The IM.mdb file is damaged.


Resolution 1 - When you open the IM.mdb file with Access you may receive a similar message about the table being corrupt. When you are prompted to fix the IM.mdb database, click Yes.

Resolution 2 - Repair and compact the IM.mdb. See Knowledge Base Article 867174 about how to compact IM.mdb after purging the log file.

This article was TechKnowledge Document ID: 9942


Article ID: 867387 - Last Review: 28 Feb 2017 - Revision: 1

Microsoft Dynamics GP 9.0, Integration Manager