To work around this behavior, install the eTrust Antivirus client locally. If you cannot install the eTrust Antivirus client locally, you can modify the registry to turn off the RestrictRemoteClients registry entry. To do this, follow these steps.
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\RPCIf this subkey does not exist, follow these steps:
- Locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT
- On the Edit menu, point to New, and then click Key.
- Type RPC as the subkey name, and then press ENTER.
- Right-click RPC, point to New, and then click DWORD Value.
- Type RestrictRemoteClients as the entry name, and then press ENTER.
- Locate and then click the following registry subkey:
- Right-click the RestrictRemoteClients entry, and then click Modify.
- In the Value Data box, type 0 (zero), and then click OK.
- Quit Registry Editor.
- Restart your computer.
For additional information about the RPC Interface Restriction feature in Windows XP SP2, and also for a description of the RestrictRemoteClients registry entry and its possible values, visit the following Microsoft Web site:The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 870901 - Last Review: 29 Mar 2017 - Revision: 3