An MIT Kerberos client may receive the following error message:
A ticket that is created by a Windows 2000 Kerberos Key Distribution Center (KDC) always has the key version number set to 1. This value is not incremented when a principal's password is updated. In Windows Server 2003, a new msDS-KeyVersionNumber attribute has been added to the schema. Therefore, this behavior has changed. A Windows Server 2003-based domain controller increments the msDS-KeyVersionNumber attribute whenever the principal's password changes. Tickets that Windows Server 2003-based domain controllers distribute include this updated attribute.
This problem occurs when the value of a principal's msDS-KeyVersionNumber attribute is greater than one, and the principal requests a service ticket from a Windows Server 2003-based domain controller. If the principal's keytab file was created on a Windows 2000-based domain controller, the key version number in the keytab file is 1. In this scenario, the key version number in the client's initial logon request does not match the key version number in the Active Directory directory service. Therefore, authentication does not succeed.
Important After you install this hotfix, see the "More Information" section for steps that you can use to turn on the new behavior.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit editions
Date Time Version Size File name
19-Aug-2004 02:15 5.2.3790.201 1,531,904 Ntdsa.dll
19-Aug-2004 02:15 5.2.3790.196 32,768 Ntdsatq.dll
05-Aug-2004 18:26 5.2.3790.197 59,392 Ws03res.dll
Windows Server 2003, Enterprise Edition for Itanium-based Systems
Date Time Version Size File name Platform
19-Aug-2004 03:08 5.2.3790.201 4,055,552 Ntdsa.dll IA-64
19-Aug-2004 03:08 5.2.3790.196 82,432 Ntdsatq.dll IA-64
05-Aug-2004 19:27 5.2.3790.197 58,880 Ws03res.dll IA-64
05-Aug-2004 19:26 5.2.3790.197 59,392 Wws03res.dll x86
To turn on the new behavior, modify the dSHeuristic attribute in Active Directory. To do this, follow these steps:
- Start ADSI Edit. To do this, open a command prompt in the Support Tools folder, type adsiedit.msc, and then press ENTER.
Note ADSI Edit is included with the Microsoft Windows 2000 Server Support Tools and with the Microsoft Windows Server 2003 Support Tools. To install the Windows 2000 Support Tools, double-click Setup.exe in the Support\Tools folder on the Windows 2000 CD. To install the Windows Server 2003 Support Tools, double-click Suptools.msi in the Support\Tools folder on the Windows Server 2003 CD.
- Right-click CN=Directory Service in the following location, and then click Properties:CN=Directory Service,CN=Windows NT,CN=Services,CN=Configuration,DC=forest root
- Click the Attribute Editor tab, and then locate dSHeuristic in the Attributes list.
Note By default, the value of this attribute is not set.
- Click dSHeuristic, and then click Edit.
- Type 00000000010000001 in the Value box, and then click OK.
- The tenth bit from the left must be 1.
- The seventeenth bit from the left must be 1.
- None of the other bits of the existing value should be changed.
To confirm the fix, follow these steps:
- Use ADSI Edit to locate a user account in Active Directory.
- Right-click the user account object, and then click Properties.
- Click the Attribute Editor tab, and then locate msDS-KeyVersionNumber in the Attributes list.
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
Article ID: 870987 - Last Review: 29 Mar 2017 - Revision: 3