When you use a Microsoft Windows Server 2003-based terminal server that uses the User Profile Hive Cleanup Service (UPHClean) utility to unload user profiles when users log off, the terminal server may suddenly stop responding. Also, you may receive an error message that contains one of the following phrases:
- Stop 0x5
- Stop 0x50
- Stop 0xA
The following event may be recorded in the System event log:
Source: Save Dump
Event ID: 1001
Description: The computer has rebooted from a bugcheck. The bugcheck was:
0x00000005 (0x8998ed88, 0x88a7e2e0, 0x00000001, 0x899902e0).
A dump was saved in: C:\WINDOWS\MEMORY.DMP.