- An SMS 2003 client is installed on a computer that has a computer name that has more than 16 characters.
- The Discovery Data Record (DDR) is not successfully sent from the client to the server, the DDR does not successfully process on the Management Point (MP), or the DDR does not arrive at the site before the software inventory report, according to timing and roaming conditions.
- The software inventory report is generated by the same client and is processed by the site server before the DDR, or the software inventory report is generated by the same client and is processed by the site server while the site does not have a discovery record for that client.
Software Inventory Processor sets 16 characters as the maximum length of a valid NetBIOS name. Therefore, the DDR is rejected by Discovery Data Manager (DDM). If no other discovery data arrives, such as a DDR by way of DDM, the Software Inventory Processor continues to loop. This regenerates new DDRs that are rejected and moved to the BAD_DDRS folder.
Note Inventory processing for the client is blocked if a full inventory is pushed aside.
Article ID: 886124 - Last Review: 29 Mar 2017 - Revision: 2