Note When the computer stops responding, it displays a black screen.
- Shut down the computer, wait a minute, and then restart the computer.
- If you receive an error message that resembles the following, select the Restart the system again option, and then press ENTER:
The system cannot resume from hibernation. Do you want to restart again?
- Delete restoration data and proceed to system boot menu
- Restart the system again
- If the computer does not restart correctly, you may receive the same error message again. In this scenario, select the Delete restoration data and proceed to system boot menu option. This enables a regular restart instead of triggering the restoration process.
Article ID: 894896 - Last Review: 20 Jun 2014 - Revision: 1