- Bluetooth File Transfer Wizard does not appear in the
Note To locate the Communications menu, click
Start, point to All Programs, and then point to Communications.
- The driver information in Device Manager is not updated correctly. Actiontec appears as the driver provider even though the driver is updated to the Microsoft driver that is included in Windows XP SP2.
To prevent unnecessary update of third-party drivers, Windows XP SP2 checks if the Bluetooth driver's provider is Microsoft. If the driver provider is not Microsoft, Windows XP SP2 does not update the driver information.
- Click Start, click Run, type devmgmt.msc, and then click
- Expand Bluetooth Radios, and then double-click IBM Integrated Bluetooth III.
- Click the Driver tab.
- If Actiontec appears next to
Driver Provider, click Update Driver, and then follow the instructions that appear on the screen.
Caution If the driver provider is not Actiontec, do not perform steps 5 through 8. If the driver provider is Widcomm, it is especially important that you do not perform steps 5 through 8 because you may lose the Bluetooth function. If you want to switch from the Widcomm driver to the Microsoft driver, follow the IBM guide.
- Click No not this time, and then click
- Click Install from a list or specific location (Advanced), and then click Next.
- Click Don't search. I will choose the driver to install, and then click Next.
- Click IBM Integrated Bluetooth III (Microsoft), click Next, and then click
Article ID: 897096 - Last Review: 29 Mar 2017 - Revision: 2