In this scenario, the document does not open as expected. Instead, you receive the following message in a File in Use dialog box: You receive this message even though you are the user who previously opened the document.
In a scenario where the program that opens the document unexpectedly quits or crashes and you try to open the document again before the write lock times out, the message that you receive says that the document is locked by another user. This behavior occurs even though you are user who previously opened the document.
Article ID: 899709 - Last Review: 19 Sep 2016 - Revision: 1