You cannot create an Enterprise Portal Web site if the language within the license key is other than EN-US in Microsoft Dynamics AX 2009

Applies to: Enterprise Portal FrameworkMicrosoft Dynamics AX 2009

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
This article applies to Microsoft Dynamics AX for all regions.

Symptoms


You try to create an Enterprise Portal Web site in Microsoft Dynamics AX 2009. When you install Enterprise Portal from Microsoft Dynamics AX 2009 CD to create the Enterprise Portal Web site, you receive error messages.

This problem occurs if the language within the license key is other than "EN-US".

Cause


This problem occurs because the condition is fail when the ValidateLanguage method of the SysEPDeployment class compares the WSS that has installed language "EN-US" with the WSS of the current language.

Resolution


Hotfix information

A supported hotfix rollup is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 installed to apply this hotfix. Before you apply this hotfix, you must close all Microsoft Dynamics AX clients and stop the Application Object Server (AOS) service.

Restart requirement

You must restart all Microsoft Dynamics AX clients and restart the AOS service after you apply this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Dynamics AX 2009
File nameFile versionFile sizeDateTimePlatform
Axpatch.exeNot applicable62,29613-Nov-200809:53x86
Kb960048.xpoNot applicable2,47713-Nov-200817:48Not applicable
Metadata.xmlNot applicable7013-Nov-200817:48Not applicable
Licensetermsar.rtfNot applicable105,43013-Nov-200803:43Not applicable
Licensetermscs.rtfNot applicable91,18113-Nov-200803:43Not applicable
Licensetermsda.rtfNot applicable101,27713-Nov-200803:43Not applicable
Licensetermsde.rtfNot applicable117,30313-Nov-200803:43Not applicable
Licensetermsen.rtfNot applicable102,69813-Nov-200803:43Not applicable
Licensetermses.rtfNot applicable96,27013-Nov-200803:43Not applicable
Licensetermset.rtfNot applicable103,76913-Nov-200803:43Not applicable
Licensetermsfi.rtfNot applicable108,28013-Nov-200803:43Not applicable
Licensetermsfr.rtfNot applicable128,73013-Nov-200803:43Not applicable
Licensetermshu.rtfNot applicable96,22013-Nov-200803:43Not applicable
Licensetermsis.rtfNot applicable109,43813-Nov-200803:43Not applicable
Licensetermsit.rtfNot applicable116,56013-Nov-200803:43Not applicable
Licensetermsja.rtfNot applicable102,32913-Nov-200803:43Not applicable
Licensetermslt.rtfNot applicable124,66413-Nov-200803:43Not applicable
Licensetermslv.rtfNot applicable105,94913-Nov-200803:43Not applicable
Licensetermsnb-no.rtfNot applicable116,07313-Nov-200803:43Not applicable
Licensetermsnl.rtfNot applicable112,35813-Nov-200803:43Not applicable
Licensetermspl.rtfNot applicable115,77313-Nov-200803:43Not applicable
Licensetermspt-br.rtfNot applicable101,12713-Nov-200803:43Not applicable
Licensetermsru.rtfNot applicable141,29113-Nov-200803:43Not applicable
Licensetermssv.rtfNot applicable114,26213-Nov-200803:43Not applicable
Licensetermsth.rtfNot applicable151,46813-Nov-200803:43Not applicable
Licensetermstr.rtfNot applicable102,18413-Nov-200803:43Not applicable
Licensetermszh-hans.rtfNot applicable100,01113-Nov-200803:43Not applicable
Axsetupsp.exe5.0.593.2021,620,83213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0580,46413-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:50x86
Axsetupsp.resources.dll5.0.593.0576,36813-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0576,36813-Nov-200809:50x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0576,36813-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:50x86
Axsetupsp.resources.dll5.0.593.0580,46413-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0576,36813-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0576,36813-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0588,65613-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0596,84813-Nov-200809:50x86
Axsetupsp.resources.dll5.0.593.0572,27213-Nov-200809:49x86
Axsetupsp.resources.dll5.0.593.0568,17613-Nov-200809:49x86
Microsoft Dynamics AX 2009 with Service Pack 1
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot applicable62,30427-Nov-200816:14x86
Kb960048.xpoNot applicable2,47728-Nov-200800:06Not applicable
Metadata.xmlNot applicable7028-Nov-200800:06Not applicable
Licensetermsar.rtfNot applicable2,59531-Oct-200803:21Not applicable
Licensetermscs.rtfNot applicable93,32431-Oct-200803:21Not applicable
Licensetermsda.rtfNot applicable103,94731-Oct-200803:21Not applicable
Licensetermsde.rtfNot applicable119,65431-Oct-200803:21Not applicable
Licensetermsen.rtfNot applicable104,52231-Oct-200803:21Not applicable
Licensetermses.rtfNot applicable98,78431-Oct-200803:21Not applicable
Licensetermset.rtfNot applicable104,18931-Oct-200803:21Not applicable
Licensetermsfi.rtfNot applicable106,43631-Oct-200803:21Not applicable
Licensetermsfr.rtfNot applicable133,25131-Oct-200803:21Not applicable
Licensetermshu.rtfNot applicable94,07031-Oct-200803:21Not applicable
Licensetermsis.rtfNot applicable35,12531-Oct-200803:21Not applicable
Licensetermsit.rtfNot applicable118,32131-Oct-200803:21Not applicable
Licensetermsja.rtfNot applicable107,22931-Oct-200803:21Not applicable
Licensetermslt.rtfNot applicable125,42031-Oct-200803:21Not applicable
Licensetermslv.rtfNot applicable107,62231-Oct-200803:21Not applicable
Licensetermsnb-no.rtfNot applicable119,19831-Oct-200803:21Not applicable
Licensetermsnl.rtfNot applicable113,59831-Oct-200803:21Not applicable
Licensetermspl.rtfNot applicable119,21131-Oct-200803:21Not applicable
Licensetermspt-br.rtfNot applicable103,07831-Oct-200803:21Not applicable
Licensetermsru.rtfNot applicable151,25531-Oct-200803:21Not applicable
Licensetermssv.rtfNot applicable118,80431-Oct-200803:21Not applicable
Licensetermsth.rtfNot applicable155,18931-Oct-200803:21Not applicable
Licensetermstr.rtfNot applicable105,02931-Oct-200803:21Not applicable
Licensetermszh-hans.rtfNot applicable101,74331-Oct-200803:21Not applicable
Axsetupsp.exe5.0.1100.11,522,52827-Nov-200816:09x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.1150,44027-Nov-200816:10x86
Axsetupsp.resources.dll5.0.1000.45523,12005-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33605-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45519,02405-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82405-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45519,02405-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82405-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45519,02405-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82405-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82405-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45523,12005-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84805-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82405-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45531,31205-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45539,50405-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40805-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45514,92805-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31205-Nov-200816:40x86
Axsetupsp.resources.dll5.0.1000.45510,83205-Nov-200816:40x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80005-Nov-200816:40x86

Objects that are affected

This hotfix affects the following objects:
  • \Classes\SysEPDeployment

  • \Classes\SysHotfixManifest

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.

THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
Author: ppearson
Writer: v-jozhen
Tech Reviewer: ppearson
Editor: