Error message: You are not authorized to access this application when accessing the IAG portal home page


Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Action


A client is attempting to access the IAG Portal.

Result


After successfully authenticating to the portal, the following error is immediately displayed:

You are not authorized to access this application.
For assistance, please contact your system administrator.
Please go BACK and follow another link, or manually enter a different URL.

Cause


This issue may occur if the administrator has set the authorization for the IAG Portal to something other than "allow all users".

Resolution


This behavior is by design. The IAG Policy can be configured to disallow access to the portal in certain conditions. To resolve this issue, open the IAG Configuration console and inspect the settings in the Web Servers tab and Authenticate tab of the portal application. Verify that the policy selected will allow the intended clients access to the portal.

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