The tax exempt number is unexpectedly required when you post a purchase invoice for a vendor from outside an EU country in Microsoft Dynamics AX 2009 Service Pack 1

Applies to: Microsoft Dynamics AX 2009 Service Pack 1

Rapidly Published articles provide information directly from within the Microsoft support organization. The information that is contained herein is created in response to emerging or unique topics, or is intended to supplement other Knowledge Base information.
This article applies to Microsoft Dynamics AX for all regions.

Symptoms


When you post a purchase invoice in Microsoft Dynamics AX 2009 Service Pack 1, the tax exempt number is unexpectedly required for a vendor from outside a European Union (EU) country.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.


For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot applicable61,28815-Apr-201003:39x86
Kb981993glp.xpoNot applicable38,934,46115-Apr-201003:18Not applicable
Metadata.xmlNot applicable7015-Apr-201003:18Not applicable
Kb981993glp.xpoNot applicable22,405,53415-Apr-201003:16Not applicable
Metadata.xmlNot applicable7015-Apr-201003:16Not applicable
Kb981993glp.xpoNot applicable6,855,92515-Apr-201003:19Not applicable
Metadata.xmlNot applicable7015-Apr-201003:19Not applicable
Kb981993.xpoNot applicable27,362,26615-Apr-201003:15Not applicable
Metadata.xmlNot applicable7015-Apr-201003:15Not applicable
Licensetermsar.rtfNot applicable101,41413-Apr-201020:06Not applicable
Licensetermscs.rtfNot applicable92,70513-Apr-201020:06Not applicable
Licensetermsda.rtfNot applicable102,54313-Apr-201020:06Not applicable
Licensetermsde.rtfNot applicable119,31313-Apr-201020:06Not applicable
Licensetermsen.rtfNot applicable111,79513-Apr-201020:06Not applicable
Licensetermses.rtfNot applicable98,31313-Apr-201020:06Not applicable
Licensetermset.rtfNot applicable104,48413-Apr-201020:06Not applicable
Licensetermsfi.rtfNot applicable107,41813-Apr-201020:06Not applicable
Licensetermsfr.rtfNot applicable133,19713-Apr-201020:06Not applicable
Licensetermshe-il.rtfNot applicable4,25813-Apr-201020:06Not applicable
Licensetermshu.rtfNot applicable94,30413-Apr-201020:06Not applicable
Licensetermsis.rtfNot applicable36,11213-Apr-201020:06Not applicable
Licensetermsit.rtfNot applicable117,76513-Apr-201020:06Not applicable
Licensetermsja.rtfNot applicable107,09213-Apr-201020:06Not applicable
Licensetermslt.rtfNot applicable125,19713-Apr-201020:06Not applicable
Licensetermslv.rtfNot applicable106,68113-Apr-201020:06Not applicable
Licensetermsnb-no.rtfNot applicable118,24513-Apr-201020:07Not applicable
Licensetermsnl.rtfNot applicable112,65713-Apr-201020:07Not applicable
Licensetermspl.rtfNot applicable118,88713-Apr-201020:07Not applicable
Licensetermspt-br.rtfNot applicable102,98213-Apr-201020:07Not applicable
Licensetermsru.rtfNot applicable151,40013-Apr-201020:07Not applicable
Licensetermssv.rtfNot applicable117,96013-Apr-201020:07Not applicable
Licensetermsth.rtfNot applicable156,70813-Apr-201020:07Not applicable
Licensetermstr.rtfNot applicable105,69313-Apr-201020:07Not applicable
Licensetermszh-hans.rtfNot applicable100,52813-Apr-201020:07Not applicable
Axsetupsp.exe5.0.1100.351,615,72015-Apr-201003:38x86
Cabextractor.dllNot applicable18,80015-Apr-201003:37x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44013-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34538,48815-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33613-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34534,39215-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34534,39215-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82413-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34534,39215-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82413-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34538,48815-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82413-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34538,48815-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32013-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34534,39215-Apr-201003:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82413-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34542,58415-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84813-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82413-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34534,39215-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34546,68015-Apr-201003:37x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34558,96815-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40813-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34530,29615-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31213-Apr-201020:36x86
Axsetupsp.resources.dll5.0.1100.34526,20015-Apr-201003:38x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80013-Apr-201020:36x86
Cabextractor.dllNot applicable22,38415-Apr-201003:39x64

Objects that are affected

This hotfix affects the following object:
  • \Data Dictionary\Tables\TaxVATNumTable\Methods\resolveCountryRegionFromTable

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT). Then, verify that there is a method whose name includes the Knowledge Base (KB) article number of the installed hotfix. Additionally, you can cross-check the affected objects by comparing the KBXXXXXX.txt file against the objects in the AOT. By doing this, you can make sure that the objects are changed correctly in the SYP layer or in the GLP layer.

Note The XXXXXX placeholder represents the KB article number of the installed hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information, click the following article number to view the article in the Microsoft Knowledge Base:

974255 Impact Analysis feature for Dynamics AX 2009

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