- You have a computer that is running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.
- You use Microsoft Lync 2013 to share your desktop or applications with another Lync 2013 user.
- Another Lync user uses Lync 2013 on a Remote Desktop Protocol (RDP) client that has the thin client mode enabled.
Note This issue occurs on the following versions of Lync:
- Lync 2013 for desktop
- Lync application for Windows
Update informationTo resolve this issue, install update rollup 2955164. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
Article ID: 2958375 - Last Review: 28 May 2014 - Revision: 1