Cannot hear the voice in an audio/video call in Lync 2013

This issue occurs when Lync 2013 does not use a common video codec.

Resolution

To resolve this issue, install the following update:
2880980 Update 2880980 for Lync 2013: May 2014
Properties

Article ID: 2961175 - Last Review: 13 May 2014 - Revision: 1

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