If you have any queries regarding the payment cycle, or require clarification on program rules, you may log a case with our Call Logging Tool.
To log a case in CLT:
- Open explore.ms and click Sign In.
- Sign in using your Microsoft Account (previous Live ID) and password.
- Under the Tools heading, click Call Logging Tool (CLT) to create your case.
Our support team will be able to further assist you with your query.
Note: Using the Contact Microsoft Support button requires you to login into the MPN site using a valid Microsoft Partner Network login. If you do not have a valid Microsoft Partner Network login or are having problems logging in to MPN, you can get more information or assistance from the MPN Support site.