Step 3: SAM EM reviews proposed engagement and approves or rejects.
Step 4: Subsidiary SAM EM manages the opportunity through the pipeline.
Step 5: Partner completes Scope of Work (SOW) and provides required deliverables.
Step 6: Payment and quality assurance review.
**Complete details on the SAM Life Cycle and program requirements can be reviewed in the SAM Program Guide, from pages 7-10. You can access the SAM Program Guide in the Readiness App (available for download here) by searching the keywords "SAM Program".
Engagements are reviewed at every stage of the cycle. Engagements which fail any portion of the QA review may result in a temporary suspension of the partner’s participation in the SAM Services Incentive Program. Partners who are temporarily suspended will be provided with an opportunity to correct the noted errors, where appropriate. Partners who repeatedly fail QA review may be permanently terminated from this program. Final decisions concerning partner suspension or termination from the SAM Services Incentive Program will be made at the sole discretion of the Worldwide SAM Incentives Program Lead.
For additional details or information regarding the SAM Incentives Program, please contact your Partner Sales Executive (PSE) or Engagement Manager (EM).You may also contact your Regional Operation Center (ROC) directly using the following contact details:
· Asia Pacific: firstname.lastname@example.org
· Latin America: email@example.com
· North America: firstname.lastname@example.org
· Europe, Middle East, and Africa: email@example.com
Note: Using the Contact Microsoft Support button requires you to login into the MPN site using a valid Microsoft Partner Network login. If you do not have a valid Microsoft Partner Network login or are having problems logging in to MPN, you can get more information or assistance from the MPN Support site.