- You have a computer that is running Windows RT 8.1 or Windows 8.1.
- Your account is not connected to a Microsoft Account (MSA).
- The computer has Microsoft Office 2013 Service Pack 1 (SP1) preinstalled, or you have previously connected your account to a MSA and have since disconnected from it.
Note As soon as you connect your account to a MSA, the C:\Users\<Username>\Onedrive folder is created. Preinstalled Microsoft Office 2013 Service Pack 1 also creates the C:\Users\<Username>\Onedrive folder.
Article ID: 2964804 - Last Review: 10 Jun 2014 - Revision: 1