Check out the known issues for Mozilla Firefox users. You can refer to the To view your update section to verify that the Family Safety update is installed on a given Windows 8.1 device.
The Family Safety tool provides activity reports that show parents the search terms that their children enter when they use a search engine. Family Safety also enforces the "safe search" feature by communicating this setting to search engine sites every time that a child performs a search. The "safe search" setting causes search engines to filter adult material out of all search results. Currently, some search engine sites require that web browser connections to their sites use encryption, and this prevents some of these search engine safety features from being implemented. After the Family Safety update is installed, Windows 8.1 and Windows RT 8.1 users can continue to use these search engine safety features.
Family Safety is updated automatically as part of the regular Windows Update cycle on all computers that are running Windows 8.1 or Windows RT 8.1. Windows 8 users can take advantage of the free update to upgrade to Windows 8.1 through the Windows Store. After you upgrade Windows 8 to Windows 8.1, Family Safety is updated automatically by Windows Update. Parents whose children use Windows 7 or an earlier version of Windows should refer to the More Information section for steps that they should take to guarantee a family-friendly search experience for their children.
How to obtain this update
Windows UpdateThis update is available from Windows Update.
Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
|All supported x86-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows 8.1||Download the package now.|
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
Known issues for Firefox usersAfter the Family Safety update is installed, children who use the Firefox web browser may see warning messages when they go to search engine sites that require encrypted connections from the browser. These warnings occur because Family Safety relies on a new Family Safety security certificate that is used by browsers when you access certain encrypted sites (such as search engines). Internet Explorer and Google Chrome access this certificate from the Windows certificate store, but Firefox uses its own certificate store. Therefore, the certificate must be manually imported into Firefox. To import the certificate into Firefox, follow these steps:
- Log on to your child's account on each device where they use the Firefox web browser.
- Open the Firefox browser, and then go to https://www.google.com or https://www.yahoo.com. You should see a "This Connection is Untrusted” warning.
- Swipe in from the right edge of your screen to display the charms, and then click Search. Search for certificates.
- Click Manage user certificates.
- In the pop-up window, expand Trusted Root Certificates Authorities, and then click Certificates.
- In the right-side pane, select Microsoft Family Safety Certificate, and then right-click to display the shortcut menu. Select All Tasks, and then click Export.
- Continue through the Certificate Export Wizard:
- When you are prompted to export the Private Key, click No.
- For the export file format, select DER encoded binary X.509 (.CER).
- Use the browse button to browse to your desktop, and then specify a file name such as Family Safety Certificate for the file that you are exporting. The wizard automatically adds a ".cer" extension.
- Click Next, and then click Finish to complete the export.
- Open the Firefox web browser, and then click Options from the Firefox menu.
- In the pop-up window, click Advanced, and then select the Certificates tab.
- Click View Certificates to display Certificate Manager, and then click Import.
- Select the "Family Safety Certificate" file that you previously exported, and then click Open.
- In the Downloading Certificate dialog box, select the Trust this CA to identify web sites check box, and then click OK. Click OK again to exit the Certificate Manager.
PrerequisitesTo install this update, you must first install the update 2919355 on Windows 8.1 or Windows RT 8.1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Registry informationTo apply this update, you do not have to make any changes to the registry.
Restart requirementYou have to restart the computer after you apply this update.
Update replacement informationThis update does not replace a previously released update.
To view your update
- Open Windows Update by swiping in from the right edge of the screen (or, if you use a mouse, point to the lower-right corner of the screen, and then move the mouse pointer up), tap or click Settings, tap or click Change PC settings, and then tap or click Update and recovery.
- Tap or click View your update history.
Manually enable the "safe search" feature for Windows 7 or an earlier version of WindowsEarlier versions of Family Safety cannot communicate the "safe search" setting to search engine sites that require encrypted browser connections. Therefore, parents whose children use Windows 7 or an earlier version of Windows should manually enable the "safe search" feature for the search engines that their children use. Instructions for doing this can be found by searching the Help text of the specific search engine that you want to configure. Be aware that even if the "safe search" feature is manually enabled as described by search engine providers, earlier versions of Family Safety cannot list the search terms that children enter when you use search engines that require encrypted browser connections.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Article ID: 2965142 - Last Review: 12 Aug 2014 - Revision: 1