"Add domain" option is missing from the Office 365 admin center


The Add domain option is missing from the "Manage domains" page of the Office 365 admin center. Therefore, you cannot add a domain to Office 365.

Additionally, if you click Billing and then click Licenses, the following message is displayed on the licenses page:
You currently have no licenses. You can purchase a subscription or contact Support to review existing subscriptions.


This issue occurs if you don't have a subscription or license for Office 365. For example, this issue may occur if a previous attempt to purchase a subscription was canceled.


To resolve this issue, follow these steps:
  1. Sign in to the Office 365 admin center.
  2. Click Billing, click subscriptions, select a plan, and then click Trial or click Buy now.
After you complete these steps, go back to the domains page in the Office 365 admin center. The Add domain option should now be listed.


Still need help? Go to Microsoft Community.

Article ID: 2977737 - Last Review: 29 Dec 2016 - Revision: 1

Office 365, Office 365 User and Domain Management