Revoking Microphone device access breaks media playback application

Symptoms

Assume that you have a media playback application that is running, and a media file is opened in it. The file in the application could be playing, paused, or stopped. After you change the privacy settings and revoke the access to the microphone device, the media playback application cannot play the loaded content correctly. Specifically, there is no audio output, and if a video file is being played, then the video playback may be slow.

For more information about how to change the related privacy settings, please refer to the "More Information" section.

Cause

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Resolution

To work around this issue, restart the affected application, or reopen the media file in the application.

This issue only occurs if you change the global Let apps use my microphone setting, and it will not occur if you change the permission on a per-application basis. Therefore, you can change the permission on a per-application basis to prevent this issue from occurring.

More Information

To revoke the access to the microphone device, follow these steps:
  1. Swipe in from the right edge of the screen, and then tap Settings. If you're using a mouse, point to the bottom-right corner of the screen, move the mouse pointer up, then click Settings.
  2. Tap or click Privacy, and then tap or click Microphone.
  3. Tap or click to set the Let apps use my microphone setting to Off.

Properties

Article ID: 2982859 - Last Review: 10 Jul 2014 - Revision: 1

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