Hot-swap disks are not recognized by Windows Server 2012 R2

Symptoms

Assume that you have a computer that supports hot-swap SATA disks and is running Windows Server 2012 R2. For some system configurations, when you insert one or more drives into the computer, Windows cannot detect all the inserted drives. Therefore, you cannot see the drives in This PC or the Windows Disk Management snap-in.

Cause

This issue occurs because of a communication error that occurs between the affected drives and Windows.

Workaround

To work around this issue, you can use one of the following methods.

Method 1

Remove and reinsert the affected drives.

Method 2

Use the Windows Disk Management snap-in tool, and then rescan for disks.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Third-party information disclaimer

Properties

Article ID: 2992869 - Last Review: 20 Aug 2014 - Revision: 1

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation

Feedback