How our business gets things done with LyncBy David McAllister
Chief Technology Office
Equinoxe Alternative Investment fund
Equinoxe is a premium, full-service, alternative investment fund service provider founded in 2007 with ninety employees in seven different locations around the world including Bermuda, Ireland, USA, Mauritius, Malta, and Singapore. As chief technology officer, it's my job to ensure all systems are up and running.
First-rate presentation tools give a professional polish to our meetings and product demosDuring presentations, we can screen share, add video, white board, record the call, or take a poll. With larger audiences, we can even hold a Q&A session.
Collaborating with colleaguesMany of our partners, clients and vendors also use Microsoft Lync. By taking advantage of Lync federation services, we can collaborate with them as if they were an internal user. We can use the same presentation features with them, check their availability and even share files. And it's easy to set up. All we had to do was change a setting on our Lync server to openly federate, which means users from other companies can communicate with Equinoxe users via Lync.
Mobile connectivity enhances our productivityIf something goes wrong at any of our offices, people have to be able to contact me 24/7. I have a Lync mobile app on my cell phone that permits anyone to contact me through instant messaging or by voice. This lets me use one number that follows me around. Whether I'm in the office or on the move my team can always reach me.
Using unified messaging, a feature of Microsoft Exchange, someone can leave me a voicemail that is automatically delivered to my inbox. I can pick it up in Outlook or from the email client on my cell phone. It just requires a one-time set up.
There are other unified solutions. But none of them tie together as nicely for us, given our use of other Microsoft products like Outlook, Word, Excel, PowerPoint and SharePoint. Having all these fully integrated applications means we can concentrate on taking care of our clients and not worrying about our software.
Article ID: 2995538 - Last Review: 24 Oct 2014 - Revision: 1